Ibiza Property Rental Rules,Terms & Conditions
For Ibiza property rental White Island Realty SL, though its websites “housesinibiza.com”, generally acting as a mediator, delivers the terms and conditions, which have been established by each of the different owners of the villas, which are listed in our catalogue. Below, we specify the basic points, which regulate the rental terms and conditions in general.
1. Acceptance of Terms and Conditions
The General Terms and conditions established for the rental of each Ibiza property rental shall be signed by our guests before the keys to their rental villas are being handed over. The client can send us the signed booking contract when making his or her reservation or leave the signed contract at our office the day of arriving in Ibiza. It is not possible to check into the property without having the booking conditions signed.
2. Reservation deposit
The receipt of any amount in our bank account does not constitute a formal reservation. The booking can be considered as binding from the moment White island Realty SL, though its websites “housesinibiza.com”, has issued and forwarded a Reservation Voucher. The requested holding or reservation deposit can vary for each propert, according to each owner´s reservation policy. The balance payment should be made effective before receiving the keys to the property at the latest, as set in the booking Terms and Conditions received.
3. Cost and services included in the Ibiza property rental price
The rental price includes the exclusive use of the furnished and equipped house and its installations. The consumption of water, gas and electricity are included as well as the furnishing of the house with bed linen, towels, household items and electric appliances. Independently of the cleaning service established for each property by the owner, White Island Realty SL, though its websites “housesinibiza.com”, offers the possibility to hire additional cleaning options.
4. Cancellation policy
White Island Realty SL, though its websites “housesinibiza.com”, acting as a mediator, will apply the cancellation policy of the owner of the rented property. Unless otherwise stated, the following general rule will be applied:
Up to 60 days prior to arrival, a penalty of 50% of the rental price will be applied
Less than 60 days prior to arrival a penalty of 100% of the rental price will be applied .
In case of cancellation, White Island Realty SL, through its websites “housesinibiza.com”, will make every effort to negotiate with the owner of the property on your behalf to obtain the best possible conditions, as part of our customer service policy.
5. Security deposit
The booking contract specifies a safety bond which is to be deposited before checking into the rented property. This safety or breakage deposit varies in quantity and form of payment and it is to be used to cover possible breakages or damage of the property, other than normal wear and tear. This deposit will be reimbursed on departure, once the state of the Ibiza rental property has been checked by our staff or the villa owner. In case of any breakages for which the costs cannot be determined immediately and exactly, delays up to 15 days may be caused. Only occasionally, and when previously agreed on, this breakage deposit can also be used to pay for extra services hired throughout a stay at a rental villa or reimbursable expenses paid in advance by White Island Realty SL, for Ibiza property rental though its websites “housesinibiza.com”.
6. Number of guests
The number of people staying at the property must not exceed the number of sleeping places indicated in the booking conditions, except in the case of infants under two years of age. The property and the agent reserve the right to revoke the booking at their sole discretion in case this condition should be violated, and also may result in losing the security deposit.
The property agent and the owner of the property (and/or their representatives) shall be allowed free access to the house at any reasonable time during the holiday occupancy for the purpose of maintenance or in case of emergencies, e. g. failure of any facilities.
8. Client responsibilities
The client must keep the house and all furniture, facilities and equipment in the same state of repair and condition as at the commencement of your holiday or stay, and the property should be handed over free of any garbage. In case of garbage left to be dropped a surcharge of 50 € will be charged at the check-out or deducted from the security deposit. The client is responsible for all damage or loss which occurs to the property or its contents during your occupation and will be responsible for paying appropriate compensation to the owner through the property agent in case of any damage. The celebration of parties and events of all kinds is expressly prohibited at the houses, without the consent of the property owner or his representative. The number of people accessing or staying at the property must not exceed the maximum number of guests as stipulated, unless the property owner or his representative has given their authorization. It is prohibited to install and use other sound equipment than the ones installed at the villa, unless expressly authorized by the property owner or his representative. As per laws and regulations in force it is not allowed to play music outside the villa after midnight. Formal complaints from neighbors or reports filed at the local town authorities for breach of these rules may result in loss of the security deposit and revocation of the booking.
The client is not responsible for the general functioning of the house, e.g. water pumps, pool, electricity, and if it ceases to function during your stay the owner is obliged to fix it as soon as possible. As it is an island and can and does get saturated in season and sometimes the island suffers power cuts and shortages as well as water issues of we cannot and do not accept responsibility. White Island Realty SL, through its website “housesinibiza.com”, shall not be responsible for the personal injury of any person staying at the villa or from the injury results from the proven negligence of the villa owner.
10. Security and Valuables
Any valuables left at the property are at the client risk. The property agent is not responsible for loss or breakage of any personal goods. As with all the rental properties in prime locations there is a risk of burglary. It is the responsibility of the client to advise the property agent/owner immediately in case of burglary. White Island Realty SL, though its websites “housesinibiza.com”, accept no responsibility for any loss or damage due to theft or any security related incident however caused.